Microsoft 365 Managed Service

Focus on Your Business. We'll Manage Microsoft 365.

Microsoft 365 is the foundation of today's digital workplace, powering communication, collaboration, productivity, and security. However, managing users, licenses, Teams, SharePoint, email systems, and governance requires specialized expertise and continuous attention.

SiS-VietNam's Microsoft 365 Managed Service provides a dedicated team of Microsoft specialists to manage, support, optimize, and continuously improve your Microsoft 365 environment, allowing your IT team to focus on strategic business initiatives rather than daily administration tasks. 


Why Businesses Choose Our Managed Service

Reduce IT Workload

Eliminate the burden of routine Microsoft 365 administration and support requests. Our experts handle day-to-day operations so your internal team can focus on innovation and business growth.

Improve Productivity

Ensure employees have a reliable, optimized digital workplace with Microsoft Teams, SharePoint, OneDrive, Exchange Online, and other Microsoft 365 services working seamlessly together. 

Optimize Licensing Costs

Gain visibility into Microsoft 365 license usage, reduce waste, and maximize your software investment through regular license reviews and optimization recommendations. 

Strengthen Governance

Implement best practices for user management, permissions, collaboration, and organizational governance to reduce risk and maintain control.

Prepare for AI and Copilot

Build the operational, security, and data foundation required for successful Microsoft 365 Copilot and AI adoption.


What We Manage

Microsoft 365 Administration

  • User onboarding and offboarding
  • License assignment and optimization
  • Microsoft 365 Groups administration
  • Tenant health monitoring
  • Administrative role reviews

Exchange Online

  • Mailbox management
  • Shared mailbox administration
  • Distribution groups
  • Mail flow support
  • Recovery assistance

Microsoft Teams

  • Team and channel management
  • Teams governance
  • Guest access reviews
  • Meeting policy administration
  • Usage monitoring and reporting

SharePoint & OneDrive

  • Site administration
  • Permission management
  • Sharing governance
  • File recovery support
  • Collaboration optimization

Reporting & Governance

  • Monthly operational reports
  • License utilization reporting
  • Governance recommendations
  • Service review meetings
  • Continuous improvement planning

Service Desk Support

  • Incident management
  • Service request fulfillment
  • Escalation handling
  • Microsoft support coordination when needed

Service Plans

Essential

Perfect for small organizations looking for reliable Microsoft 365 administration and support.

Includes

  • User management
  • License management
  • Exchange Online support
  • Teams administration
  • SharePoint and OneDrive support
  • Monthly operational reporting

Standard

Designed for growing organizations that require enhanced governance and operational visibility.

Includes everything in Essential, plus

  • Basic Intune administration
  • Governance reviews
  • Adoption reporting
  • Optimization recommendations

Premium

Built for larger organizations requiring strategic guidance and continuous improvement.

Includes everything in Standard, plus

  • Dedicated service reviews
  • Quarterly Business Reviews (QBR)
  • Strategic roadmap planning
  • Advanced governance consulting

Business Outcomes You Can Expect

Faster employee onboarding and support

Reduced administrative burden on internal IT teams

Better Microsoft 365 governance and visibility

Improved employee collaboration and productivity

Optimized Microsoft 365 licensing investment

A strong foundation for Security, Azure, and Copilot initiatives

Predictable monthly operational support



Your Trusted Microsoft Partner

Our Microsoft-certified consultants and support specialists work as an extension of your IT team, delivering the expertise, processes, and best practices needed to keep your Microsoft 365 environment secure, productive, and continuously improving.

Whether you have 50 users or 5,000 users, SiS-VietNam Managed Microsoft 365 Service helps you get the most value from your Microsoft investment while reducing operational complexity. 


Ready to Transform the Way You Manage Microsoft 365?

Let our experts handle your Microsoft 365 operations while you focus on growing your business.

Book a Free Microsoft 365 Assessment Today

Discover opportunities to improve productivity, reduce risk, and maximize your Microsoft investment.