Microsoft 365 Copilot + Microsoft Copilot Chat — Product Overview and Comparison
Microsoft brings AI into everyday work through two offerings: Microsoft Copilot Chat, a conversational AI assistant, and Microsoft 365 Copilot, which embeds AI directly into Word, Excel, PowerPoint, Outlook, and Teams. Below is an overview of what each includes and the value it delivers.
Microsoft Copilot Chat
Designed for: Every employee who needs a capable AI assistant for everyday questions, writing, and research — included with an eligible Microsoft 365 or Office 365 subscription.
What's Included
- A conversational AI chat assistant with real-time web grounding
- Writing assistance and help drafting content
- Data analysis and summarization support
- Access to create and use AI agents for common tasks
- Available through the Microsoft 365 Copilot app, on the web, and within Outlook and Teams
Why It Matters for Your Business
Copilot Chat gives every employee in the organization access to a capable AI assistant at no additional cost beyond an eligible subscription. It helps staff draft communications, research topics, and analyze information faster — a meaningful productivity gain for organizations not yet ready to invest in a full Copilot license for every user. It also serves as a natural, low-risk way for a business to introduce AI into daily workflows before deciding where deeper investment makes sense.
Microsoft 365 Copilot
Designed for: Organizations ready to embed AI directly into the applications employees already use every day.
What's Included
- Copilot built directly into Word, Excel, PowerPoint, Outlook, Teams, and OneNote
- AI grounded in the organization's own emails, documents, meetings, and files for contextually relevant results
- Agent Mode in Word, Excel, and PowerPoint to orchestrate multi-step tasks such as drafting documents, building spreadsheets, and creating presentations from existing content
- The ability to build and deploy custom AI agents for specific business processes
- Meeting recaps, summarization, and follow-up support in Teams
- Deep citations that link Copilot's answers back to the specific source material for easy verification
Why It Matters for Your Business
Microsoft 365 Copilot turns everyday applications into active collaborators. Instead of starting from a blank page, employees can ask Copilot to draft a document, build a spreadsheet model, prepare a presentation, or catch them up on a missed meeting — all grounded in the organization's own content rather than generic information. This reduces time spent on repetitive, low-value tasks and lets employees focus on higher-value work, while custom agents allow the organization to extend AI support to its own specific processes and workflows over time.
Summary
- Microsoft Copilot Chat — a conversational AI assistant included with an eligible Microsoft 365 or Office 365 subscription, ideal for everyday writing, research, and analysis support.
- Microsoft 365 Copilot — AI built directly into Word, Excel, PowerPoint, Outlook, and Teams, grounded in the organization's own data, for deeper, in-app productivity gains.
Microsoft 365 Copilot is available as an add-on to an eligible Microsoft 365 or Office 365 subscription, allowing organizations to start with Copilot Chat and expand into full in-app Copilot as their needs grow.
Have Questions? We're Here to Help.
Our team can help you identify the plan that best matches your organization's needs and guide you through setup.